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How to self-clear a package at CBSA Canada

If the courier is holding the parcel or it is still en route, follow the numbered steps first. Then, if useful, check which declared-value band you are in. You choose whether to self-clear, use a broker, or pay the courier fee.

What to do, in order

Ask the courier how long they will hold the parcel, and what they need from you. Hold times differ by carrier — FeeVerdict does not publish a countdown.

Before the parcel arrives

  1. Keep the tracking number and the commercial invoice or packing list.You will need them when you call the courier and when you deal with CBSA.
  2. Contact the courier (app, tracking page, or the number on the delivery notice).Ask to self-clear / have the shipment transferred to CBSA instead of the courier acting as broker.
  3. Ask that courier for their hold period and required documents.Policies differ. Do not assume a number of days from a website or from FeeVerdict.
  4. Read CBSA’s individual importer guidance before you agree to a transfer.Confirm current forms, offices, and what you still owe in duty and GST/HST.
Open CBSA individual importer guidance

While the parcel is on hold

  1. Follow the transfer instructions the courier actually gives you.Office, hours, and paperwork come from them — not from a generic countdown.
  2. Duties and GST/HST remain payable to CBSA even if courier brokerage is not charged.The courier may still bill an admin or transfer fee. Ask before you agree.

If the driver is already at the door, or you already paid

  1. Paying to release the parcel is often the practical option at the door.After payment, use the fee checker and dispute script if the brokerage line is above the published tariff.
  2. Self-clearance is typically requested before the courier clears and bills — not after you paid brokerage.If the line is already on the invoice, treat it as a billed-fee comparison, not a doorstep transfer.

Declared-value band (optional)

Reference bands: de minimis ~$20 CAD · CBSA self-clear guidance often cited up to ~$1600 CAD for individuals.

Paths you can review

  • Self-clear via CBSA

    File your own customs entry using CBSA's individual importer guidance.

    Self-clear via CBSA

  • Licensed customs broker

    Brokers charge a flat or itemized fee but handle paperwork and payment of duties on your behalf.

  • Clearit broker (~$35 CLVS)

    One licensed broker option frequently cited for Canadian CLVS-style clearance (~$35+ depending on shipment).

    Clearit broker (~$35 CLVS)

    Affiliate link — FeeVerdict may earn a referral fee. You decide whether to use any broker.

Disclaimer

This tool does not determine legal eligibility. Always confirm current CBSA requirements and your carrier's release process.

Self-clearance questions

How many days will the courier hold my parcel?

Hold periods differ by courier and by shipment. Ask that courier for their hold period and what happens if you miss it. FeeVerdict does not publish a countdown.

Can I self-clear when the driver is already at the door?

Usually you request a CBSA transfer before the courier clears the shipment. At the door, paying to release is often the practical option; you can still compare the brokerage line to the published tariff afterwards.

If I self-clear, do I still pay duties and GST/HST?

Yes. Self-clearance is about who files the customs entry. Applicable duty and tax remain payable to CBSA. Courier brokerage is a separate billed line.

How to self-clear a package at CBSA Canada